Mic impedance could be your issue. The Motorolas I have worked with have been pretty flexible on my impedance from 150-2200 Ohms. The ground source could be an issue. The mics you are using may be 4400 Ohms or greater which could be an issue too.
Does the radio key up at all? The helmet kit much be plugged in to complete the circuit and key the radio too. If the radio keys up but there is no audio, the mic wiring could be backwards. Try switching you mic wiring. I am pretty sure your mic is an electret condenser mic and if it's wired backwards it won't work.
If nothing is happening, your 2-[in adapter could be bad. I've seen those fail.
I made a system for another team not to long about with the jumper the XTS5000Rs use. I also included a 2-pin adapter since they had an adapter for that too. More adapters means more potential failure points so I prefer to see the harness connected directly to the radio.
How soon do you need this stuff?
Troy
#35 LRE
1973 Datsun 240Z